Frequently asked Questions (FAQs)
Do I have to register to use the website?
Yes, we ask for a one time registration from all our users and you will have full access to all the premium features of ibiographer
How do I get started?
Once you have register, that's really up to you and depends on what you want to do. The simplest way to get started is to build your or a family member's biography. You and add it to a family tree later. If you want to create a slideshow for a special event, such as a milestone anniversary or birthday, you can create your slideshow without building a biography first.
What kind of event can I create a video show for and what can be included?It's really limited only by your imagination and need. This is a wonderful addition for any special event, including anniversaries, birthdays, bar mitzvahs or bat mitzvahs, weddings, graduations, vacations and even funerals. You can add audio, video, images, biographies, graphics and more.
Can my family members or friend help me with biographies, family trees and/or a special event slideshow?
Absolutely. We offer several interactive features to make it easy, including a forum and instant messaging. You just need to invite the family members and friends you want to work with on your biographies, family tree and/or special event slideshow. An email will be sent to them and if they are not already registered, they will need to register before they can see your work in progress and interact with you on the website. Remember, they can sign up for a free plan so there's cost for them to be able to access and interact with you on your family history project. Also as the host user, you get approval on any suggestions they make.
Can I control who can see any biographies, family tree or slideshow I create?Absolutely. As the host user you decide whether your creations will be :
- Private — viewed only by the host user
- Shared — viewed by invited users
- Public — viewable by any registered user
What if I run into technical problems?
Just contact us by submitting the contact form or by emailing us directly at info@iBiographer.com and we will respond as soon as possible.